IT Support Analyst for top UK Architectural Practice

IT Support Analyst for top UK Architectural Practice

Job Title: IT Support Analyst for top UK Architectural Practice
Contract Type: Contract
Location: North London
Salary: £14 per hour
Start Date: ASAP
Reference: JL/002
Contact Name: Jake Lane
Contact Email:
Job Published: August 20, 2018 16:30

Job Description

We’re looking for an IT Support Analyst for this urgent 3 month contract role.  With around 400 people, you will be working at one of the UK’s largest Architectural / Interiors companies and enjoy the unique setting of an old jam factory in Southwark.

The practice specialises in office fit-outs (working with some extremely prestigious brands), large scale housing, student accommodation, mixed use and public & civic projects.

As IT Support Analyst, you will provide first and second line technical support to around 300 people and operate in a fast-paced environment.

Main Responsibilities

  • Provide a customer focused service in line with the agreed service levels
  • Collaborate effectively with IT staff in the delivery of projects where applicable
  • To provide additional support for network, infrastructure and communications systems
  • To assist in infrastructure maintenance and documentation
  • To assist with hardware configuration, maintenance and deployment

Required Skills / Experience

  • Ability to work as part of a team and with own initiative while working towards tight deadlines
  • Experience of providing IT support at all technical levels and use of a dedicated helpdesk solution to manage support issues
  • Knowledge of the Microsoft Windows operating system
  • Experience with CAD/Design based applications
  • Knowledge of DHCP, DNS, WINS and Group Policy Management

Lasting for up to 3 months with the possibility of extension, this role will suit someone with strong analytical and troubleshooting skills and the successful candidate will be well-organised with a positive attitude. Working hours are 37.5 per week (Mon – Fri, 9-5.30).

To be considered for this position, apply now or contact Jake Lane @ White Space on 020 3897 7700.